PROSPECT HILL
Transforming Performance at a Luxury Hawaiian Resort
Hawaiian luxury resort was losing money despite strong bookings. We stepped in, found the problems, and fixed them. The result? Lower costs, better systems, and a return to profitability—all without guests noticing any service change.
Our Client
Prospect Hill runs a premier Hawaiian golf and beach resort that recently upgraded its facilities. Their bookings were strong, and revenue looked good on paper. But there was a problem: profits were shrinking.
The owners called us to find out why their revenue wasn’t turning into profit and to fix it without compromising their high standards.
The Challenge
The resort faced a disconnect between revenue and profit. Despite good bookings, they weren’t making money.
- Engineering team constantly requested expensive equipment replacements.
- Staff levels remained inflated following the COVID pandemic.
- High utility costs magnified the impact of system inefficiencies.
The owners needed to know: was their team prioritizing guest service at the expense of profitability?
Our Approach
We conducted a thorough audit of the resort’s operations, focusing on where money was being lost. Our solution addressed three critical areas:
- Identified hidden water and power waste
- Recalibrated systems instead of replacing them
- Built sustainable energy infrastructure
Our practical solutions delivered immediate impact, cutting utility costs by 30%, extending equipment lifespan, and creating sustainable systems that continue to improve the resort’s bottom line each quarter.
Featured Projects
See how our expertise has delivered measurable results across various hospitality projects.
Is your hospitality asset underperforming despite strong revenue?
Hesperus Group specializes in identifying operational inefficiencies and implementing practical solutions that deliver measurable results.